Net Promoter Score: October 2019 to April 2020

I have been working alongside Preferred Management now for just over twelve months, ensuring our customers receive the highest standard of customer service when faced with a home emergency. They are always at the top of their game, making a bad day go better for all our customers needing to make a claim.

Working with Preferred Management has been successful due to their commitment to our business requirements and our customers.”

Claire Peters, Claims Performance Manager, UK General

“I’ve managed the relationship with Preferred Management on behalf of Sedgwick International UK for just over a year.

During this time, they have been our top performing contractor for our home emergency product line.

Our relationship with the Preferred Management team is built on trust and collaboration, and they regularly go the extra mile to help us.”

Laura Simmons, Client Delivery Manager, Sedgwick